Volkswagen R32 User Manual download pdf (Page 26)

Owning a Volkswagen

Volkswagen New Vehicle Warranty

Every new Volkswagen passenger vehicle is covered by a

3-year/100,000km (whichever occurs first) manufacturer’s

warranty, which includes Volkswagen Assist (24hr roadside

assistance). Every new Volkswagen passenger vehicle is also

covered by a 3-year paintwork and 12 year anti-corrosion

perforation warranty.

Volkswagen Assist – Premium

As a customer you can be assured that wherever you travel in

Australia you will have access to roadside assistance 24 hours

a day, 365 days a year. You will receive help in the event of

a breakdown or accident and if required, your vehicle will be

mobilised or transported to a Volkswagen authorised workshop.

As a Volkswagen owner you will also have access to the

additional benefits of accommodation and car rental if your

vehicle cannot be mobilised within 24 hours when you are

travelling away from home. Furthermore, you can enjoy the

benefits of Volkswagen Assist’s concierge service for Australia-

wide travel booking.

Volkswagen Extended Warranty

Why not continue the confidence of a Volkswagen Warranty

by purchasing Volkswagen Confidence Plus – an Insurance

Policy designed to provide cover for the repair or replacement

of a failed mechanical or electrical part, after the expiration of

the Volkswagen standard new vehicle warranty. Volkswagen

Confidence Plus is available for an additional period of 12 or 24

months unlimited kms. In addition, Volkswagen Confidence Plus

includes the continuation of your Volkswagen Assist, our 24-hour

roadside assistance program. You can purchase Volkswagen

Confidence Plus at any time within your Volkswagen standard

new vehicle warranty (3-year/100,000km). For more information

contact your participating local dealer or visit volkswagen.com.au

Volkswagen Service

Your Authorised Volkswagen Service Centre is part of

Volkswagen’s global Quality Management System, ensuring

all dealers are certified to ISO 9001:2000 – an internationally

recognised Quality Standard. Authorised Volkswagen Service

Centres have factory trained Technicians equipped with the very

latest diagnostic equipment, specialist tooling and Volkswagen

Genuine Parts. An Authorised Volkswagen Service Centre

undertakes work in accordance to factory specified guidelines

and maintenance schedules

Volkswagen Genuine Parts®

Volkswagen Genuine Parts® are designed for your vehicle

and approved by Volkswagen, with particular regard to safety.

The workmanship, dimensional accuracy and materials used in

these parts comply with factory specifications. To ensure safety

and reliability, Volkswagen recommends the use of Volkswagen

Genuine Parts®. Volkswagen Authorised Dealers offer a 2-year

warranty on Genuine Parts from the date of purchase.

Volkswagen Finance

Buying, Borrowing or Leasing, Volkswagen Finance will certainly

make you think differently about financing and insuring your new

Volkswagen. Committed to meeting the needs of Volkswagen

drivers, across Australia, we offer a range of leasing, financing

and insurance products, each with distinct advantages depending

on your specific circumstances. Our packages are personalised to

suit your individual requirements. You design your plan so that it

meets your budgeting needs and can rest assured that there will

be no surprises along the way. Speak to your local participating

Volkswagen Dealer today to put together a financial solution that

best suits your lifestyle.

Glossary

4MOTION

An all-wheel-drive system that provides the best possible

traction at all road speeds, in all weather and road conditions.

An electronic Haldex clutch responds to traction losses at the

front and rear axles and directs torque to the axle with the

best traction.

Anti-lock Braking System (ABS)

When braking, wheel speed sensors measure the road wheel

speed and should one or more wheels start to lock the ABS system

reduces brake pressure to that wheel. This prevents the wheels

from locking during heavy or emergency braking, enabling the

vehicle to remain steerable.

Anti-Slip Regulation (ASR)

ASR improves driving and steering characteristics by

preventing the front wheels from spinning under acceleration.

When a difference in driving wheel speed is detected (i.e. when

one wheel starts to spin due to differences in road surfaces, e.g.

due to water or dirt) the system automatically reduces engine

torque. ASR is a switchable traction control system.

Brake Assist

During emergency braking, Brake Assist aids the driver

by increasing the brake pressure automatically to a level

exceeding the locking limit. The ABS is thus quickly brought

into the operating range, which enables maximum vehicle

deceleration to be achieved.

Electronic Brake-pressure Distribution (EBD)

Electronic, more sophisticated means of regulating the ratio

of front/rear brake pressure. Settings are varied according to

driving and load conditions to ensure each wheel is braked to

the optimum extent.

Direct Shift Gearbox (DSG)

DSG is a manual gearbox in which the gearshifts are

controlled electronically. What makes the DSG unique is that it

has 2 separate gear sets operated by 2 wet multi-plate clutches.

The benefit of 2 gear sets and 2 multi-plate wet clutches is that

one gear set and clutch is engaged driving the vehicle with the

second clutch having already pre-selected the next gear awaiting

for power to be transferred. As the next gear has already been

pre-selected prior to power being applied, the gear change only

takes 3-4 100ths of a second. There is virtually no interruption to

power, traction or acceleration. The DSG also offers Tiptronic gear

selection and sports mode.

Electronic Stabilisation Program (ESP)

ABS and ASR traction control systems are integrated into the

Electronic Stabilisation Program (ESP). In short, ESP helps ensure

that the vehicle goes where you steer it even in extreme driving

conditions. The ESP system constantly compares the actual

movement of the vehicle with pre-determined values and should

a situation arise where the vehicle starts to skid, ESP will apply

the brakes to individual wheels and automatically adjust the

engine’s power output to correct the problem. ESP prevents the

vehicle from losing control when trying to avoid an accident, for

example. It also prevents spinning off on a curve due to either

understeer or oversteer.

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Volkswagen R32 User Manual Page 26

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